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The WooCommerce Support Ticket System Nulled (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to mange user and order support tickets! In this way the Shop admin can easily keep track and give support for order and users issues!
DOCUMENTATION
HOW TO AUTOMATICALLY UPDATE THE PLUGIN
To receive automatic updates just install and configure the Envato updater plugin: https://goo.gl/pkJS33 .The official guide that explains how to configure it can be found in the following link: https://envato.com/market-plugin .
THE IDEA
WCSTS extends WooCommerce Support Ticket System GPL adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
- Order tickets: related to orders issues
- User tickets: realted to users issues
- New Pay Per Ticket: For more details read the related paragraph
Order and User tickets can be submitted by the user directly via frontend pages. Shop admin can manage tickets using the special backend area. Furthermore, the plugin allows email notifications, custom texts, and many other customizations to better personalize the system according to the shop admin needs!
ORDER TICKETS
Once activated, the plugin seamlessly adds a ticket area in all frontend order details pages (My Account page -> Orders -> select any order). In this special area the user can submit new tickets request support for that particular orders, read the admin replies for the already submitted tickets and submit new messages.
Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).
WooCommerce Support Ticket System Free Download
WooCommerce Support Ticket System Free Download The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!
Demo : https://codecanyon.net/item/woocommerce-support-ticket-system/17930050
Changelog
= 17.3 - 18.04.24 =
* Fixed an issue that prevented the Order ticket to be saved if the associated order was deleted
= 17.2 - 21.03.24 =
* Internal library update
= 17.1 - 08.12.23 =
* Added option to set order id for Order ticket
= 17.0 - 08.12.23 =
* Improved compability with HPOS
= 16.9 - 13.05.23 =
* Fixed an issue with HPOS
